Enhance every step of the guest journey
Hudini links every touchpoint from pre-arrival to check-out, creating more opportunities for personalization, engagement and revenue generation.
Integrations
The Hudini platform is powered by integrations from the best in the business. These APIs extend across functionalities from reservations and check-in, room controls, entertainment, housekeeping, dining, and payments. It’s the kind of technology that elevates hospitality from great to truly exceptional.
Discovery
Improved interest-based targeting
Remarketing to increase conversions
Booking
Integrated with booking engines for real-time updation
Contextual chat for faster and seamless sales
Booking confirmation emails with upgrade options
Planning
Itinerary suggestions for more curated stays
Destination guides to highlight local attractions
Travel assistance
Directions, location information & arrival updates
Pre-check in via the guest’s mobile device
Arrivals
3-minute online check-in that’s contactless
24/7 assistance from the multilingual chatbot
Instant access to hotel and local information
Access
Digital profile that only the guest can activate and use
Unique digital keys on the guest’s mobile for secure room access
Room controls
Single, user-friendly interface for all room controls
AC, lighting and curtains can be adjusted as per guest preferences
Door cameras and locks can be activated via the guest’s mobile
Room service
In-room dining with customizable menus and add-ons
Improved interest-based targeting Improved interest-based
Room service
In-room dining with customizable menus and add-ons
Options to schedule and modify housekeeping requests
Multilingual chatbot for 24/7 assistance
Restaurants & Spas
Easy-to-browse digital menus with rich media content
Options to book and modify reservations and appointments
Entertainment
High-definition streaming from the guest’s OTT accounts
Live programming and on-demand TV
Shopping
Curated catalogs for personalized shopping
Purchases can be automatically billed to the room
Communication
Guests can chat with the service team on the app
Content can be broadcast on TVs for group events
Engagement
Push notifications announce events and share updates
Personalized offers can be suggested during chatbot interactions
Single-point interface for all guest communication
Departure
Bill previews prior to check-out
Pre-orchestrated online check-outs for smoother departures
Online payment options for added convenience
Feedback
Reminders to share feedback after departure
Loyalty
Points for purchases made via the app are automatically credited
Reviews
Requests to review the stay on websites and social media
Experiences
Welcome to elevated, personalized guest experiences powered by Al and data.
Their very own 24/7 digital concierge. Bespoke suggestions for upgrades and services. In-room TVS that stream their preferred content. Menus curated to their tastes.