Staff Connect | Hudini

Faster check-ins

Achieve a smooth and efficient check-in process with our assisted check-in tool, reducing wait times and increasing guest satisfaction.

Enhanced data & reports

Equip your team with the insights they need to make informed decisions through our reporting dashboard, delivering valuable data at their fingertips.

Increase upsell revenue

We provide the tools to allow hotels to drive upselling opportunities without the manpower.

Enables decision-making on the go

Staff Connect is a mobile-friendly assistive tool that’s integrated with your hotel’s backend systems, giving staff access to the latest information whenever they need it.

Boosts revenues with AI-based recommendations

With Staff Connect, staff can review a guest’s profile and preferences prior to an interaction, and utilize AI-powered business insights to suggest the perfect add-on or upgrade.

Unifies communication channels

Your teams can view and promptly respond to any communication sent by guests - via email, chat, text or in-app messaging - on a single, easy-to-use dashboard.

Balances standardization and localization

Hotels can deploy SOPs at scale globally, while still enjoying enough flexibility to accommodate unique local and property-specific protocols.

Streamline operations for better service delivery

Optimize revenue without the manpower. By using AI and data, HudiniGX can understand guest preferences and offer personalized offers to fit their needs.

Integrations

The Hudini platform is powered by integrations from the best in the business. These APIs extend across functionalities from reservations and check-in, room controls, entertainment, housekeeping, dining, and payments. It’s the kind of technology that elevates hospitality from great to truly exceptional.

Hudini Staff Connect can be integrated with every back-office system at a hotel. This includes PMS, POS, CRM and any software system that powers front desk operations, housekeeping, in-room services, retail, online payments, as well as restaurant and spa bookings.
Data is essential to the smooth functioning of Staff Connect, so we take every precaution to keep it safe. Firstly, Hudini Staff Connect uses entitlement management to ensure that only staff with the necessary clearance can access guest and operational data. This can be controlled based on department, seniority and also at a property level. Moreover, our solutions are SOC2, ISO, GDPR and PCI-compliant, so hotels are assured that their data is protected using the most advanced global protocols.
Yes, and quite easily. Staff who have clearance can switch between the dashboards of different properties, gaining a bird’s eye view of operations. The platform also enables staff to drill down and review departmental dashboards as well as individual guest profiles. All of this can be done within a few clicks and on a single interface.